Website information

Privacy Policy

Last updated: 19 August 2026

Who we are

Loadline is an owner-operated delivery business based in Binfield, Bracknell. You can contact us at hello@loadline.co.uk or on 07774 663794.

Information we collect

If you use the quote form, email, call or WhatsApp us, we may receive your name, business name, telephone number, email address, collection and delivery details, dates, item information and any other information you provide.

How we use it

We use enquiry information to assess the job, provide a quote, arrange and complete deliveries, maintain business records, respond to questions and meet legal or insurance obligations.

Lawful basis

We normally process enquiry and booking information because it is necessary to take steps at your request before entering into a contract, to perform a contract, or for our legitimate interests in running and protecting the business.

Cookies and technical information

The website uses a short-lived essential session cookie to protect the quote form against abuse. The site does not include advertising cookies or behavioural tracking by default. Google Fonts may receive basic technical information when fonts are loaded from Google servers.

Sharing information

We do not sell personal information. Information may be shared where necessary with professional advisers, insurers, authorities, or a service provider involved in operating the website or delivering the agreed service.

Retention

Enquiries that do not become bookings are kept only as long as reasonably necessary. Booking, invoice and compliance records may be retained for longer where required for business, tax, insurance or legal reasons.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction or objection in relation to your personal information. Contact Loadline using the details above.

Security

Reasonable measures are used to protect information. No internet or email system can be guaranteed to be completely secure, so avoid sending unnecessary sensitive information through the website form.

Changes

This policy may be updated when the website or business processes change. The latest version will be published on this page.